eSIMs Solutions
Entitlement Server
Enable real-time service activation
across smartphones, wearables and
connected devices.
Validate subscriber, device, and service eligibility in real time for seamless digital activation.
Delivered as part of SM-Connect, Valid’s orchestration platform for eSIM activation.
The Entitlement Server: The Decision Layer of Activation
The Entitlement Server enables real-time
authorization of mobile services by validating
subscriber, device, and service eligibility.
It acts as the decision layer within the eSIM activation flow, determining whether a service can be activated, on which device, and under what conditions. In modern eSIM environments, activation flows span multiple systems, including digital channels, provisioning platforms (SM-DP+), and backend systems. Within this architecture, the Entitlement Server provides the control point for service authorization, ensuring that the right services are delivered to the right device under the right conditions.
eSIM-DRIVEN USE CASES
Enabling real-time service activation across devices and networks
Real-time entitlement validation across key activation and lifecycle journeys. These use cases are part of multi-step activatios flows spanning entitlement, provisioning, and digital channels.
Digital Onboarding &
eSIM Activation
eSIM Activation
Validate subscriber and device eligibility during onboarding to ensure successful service activation across digital
channels.
Service Authorization (VoLTE, VoWiFi, 5G)
Authorize advanced network services in real time based on device capability, subscription, and network conditions.
Companion Device & MultiSIM
Enable companion device activation and multi-device experiences by validating relationships between devices and subscriptions.
eSIM Transfer & Device
Migration
Migration
Validate eligibility during device upgrades and eSIM transfers to ensure seamless continuity of service across devices.
Identity, Device & Subscription Validation
Ensure consistent service access by validating subscriber identity, device, and subscription relationships in real time.
Valid´S ORCHESTRATION PLATFORM
Why Entitlement Alone Is Not Enough
This is where orchestration becomes essential. Within SM-Connect, Valid’s orchestration platform, entitlement decisions are coordinated with provisioning systems, digital channels, and backend platforms to deliver consistent, end-to-end activation journeys.
The Entitlement Server acts as the decision layer, validating subscriber, device, and service eligibility in real time across activation flows. However, entitlement alone does not ensure successful activation. While it determines eligibility, it does not coordinate the end-to-end flow across systems and channels.
VALUE FOR OPERATORS
Orchestrated Entitlement with SM-Connect
When integrated with orchestration, it enables consistent, end-to-end service activation across systems and channels.
GSMA-compliant entitlement
aligned with SGP.22 and SGP.32
aligned with SGP.22 and SGP.32
API-based
integration with
RSP, BSS/OSS,
CRM, and digital
channels
integration with
RSP, BSS/OSS,
CRM, and digital
channels
Cloud-native architecture designed for scalable
Secure authentication and real-time entitlement validation
Compatible with major device OEMs and operating systems
Value Added Services
Full Visibility Across the eSIM Lifecycle
Beyond enabling consistent service activation, SM-Connect provides operators with a Single Pane of Glass, delivered through the Operator Support Portal, enabling full visibility and control across the eSIM lifecycle.
- End-to-end tracking of activation flows
- Centralized logs and diagnostics
- Real-time issue detection
- Operational governance and control
Explore the Operator Support Portal
Gain full operational visibility and control across entitlement, provisioning, and activation flows
BUSINESS OUTCOMES
Valid’s Orchestrated Entitlement with SM-Connect extends the value of eSIM by enabling real-time service authorization across devices and activation journeys.
Deliver seamless digital
onboarding across devices and channels
Ensure consistent activation experiences across digital touchpoints.
Enable monetization through controlled service activation
Unlock revenue opportunities through service eligibility and activation control.
Improve customer experience through consistent activation journeys
Reduce friction and ensure predictable service behavior across devices.
Reduce support costs through automated entitlement validation
Minimize errors and manual intervention through real-time validation flows.
These outcomes are achieved when entitlement is part of a unified orchestration model.
From Components to a Unified Control Model
Orchestration is the new operating model. Operators are moving from components to unified control layers
INSIGHT
Elevating Entitlement from Authorization to Orchestration
A robust Entitlement Server is the cornerstone of digital service authorization. As eSIM ecosystems scale, the next step is synchronizing this core function with the entire operational flow. By moving toward an orchestration model, your DES becomes the brain of a coordinated validation process between subscriber, device, and SM-DP+. This strategic transition simplifies future deployments and ensures end-to-end visibility, turning every activation attempt into a successfully connected customer.
Explore the Orchestration Model
Download our whitepaper: From Entitlement to Orchestration in the eSIM Era
Download Whitepaper
eSIMs
Operator Support Portal
A unified environment for operators to manage, troubleshoot, and optimize eSIM deployments.
View Solution
Environmental compensation
In order to make a significant difference and bring a real benefit to our environment and planet, Valid decided to create, together with Plastic Bank, an environmental compensation program.
Plastic Bank is a social enterprise empowering a regenerative society. They build ethical recycling ecosystems in coastal communities and reprocess the materials for reintroduction into the global supply chain as Social PlasticTM.
Their collectors receive a compensation for the materials they collect which helps them to provide basic family necessities such as groceries, cooking fuel, school tuition, and health insurance.
Their certified blockchain platform secures the entire transaction and provides real-time data visualization – allowing for transparency, traceability, and rapid scalability.
Compensation Program
With this goal, Plastic Bank is relying on companies like Valid to support the collection process of the plastic in order to:
Mitigate the impact of many corporations and potentially reduce, offset or decrease the plastic footprint of their operations.
Improve the social and economic situations in different regions of the world by creating job opportunities through plastic waste collection.
Supports environmental stewardship and circular economy.
For every SIM card that our customers sell to their consumers under this program, Valid will collect one plastic bottle from the environment.
Download our "The Future of PoS Devices" White Paper
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At any time, you may unsubscribe from this free service by clicking the link provided at the bottom of each information email. Additionally, you can exercise your rights to access, rectify, delete, object, restrict processing, and request data portability, where applicable under the relevant regulations, by contacting Valid at trustedconnectivity@valid.com.
At any time, you may unsubscribe from this free service by clicking the link provided at the bottom of each information email. Additionally, you can exercise your rights to access, rectify, delete, object, restrict processing, and request data portability, where applicable under the relevant regulations, by contacting Valid at trustedconnectivity@valid.com.
Our locations
Spain
Avenida de Manoteras, 20
Edificio Tokyo – Planta Baja
28050
Madrid, Spain
Singapore
67 Ubi Avenue 1,
Starhub Green #06-01
Singapore 408942
Present in more than 15 countries
Talk to our experts
We inform you that the data you provide will be included in files owned by Valid Soluciones Tecnológicas, S.A.U. (“Valid”) for the purpose of sending you our publications and other information. The legal basis for this data processing is your explicit consent to receive such information by completing and submitting this form. Your data will be retained until you unsubscribe from this service using the methods indicated below.
At any time, you may unsubscribe from this free service by clicking the link provided at the bottom of each information email. Additionally, you can exercise your rights to access, rectify, delete, object, restrict processing, and request data portability, where applicable under the relevant regulations, by contacting Valid at trustedconnectivity@valid.com.
At any time, you may unsubscribe from this free service by clicking the link provided at the bottom of each information email. Additionally, you can exercise your rights to access, rectify, delete, object, restrict processing, and request data portability, where applicable under the relevant regulations, by contacting Valid at trustedconnectivity@valid.com.
Talk to our experts
We inform you that the data you provide will be included in files owned by Valid Soluciones Tecnológicas, S.A.U. (“Valid”) for the purpose of sending you our publications and other information. The legal basis for this data processing is your explicit consent to receive such information by completing and submitting this form. Your data will be retained until you unsubscribe from this service using the methods indicated below.
At any time, you may unsubscribe from this free service by clicking the link provided at the bottom of each information email. Additionally, you can exercise your rights to access, rectify, delete, object, restrict processing, and request data portability, where applicable under the relevant regulations, by contacting Valid at trustedconnectivity@valid.com.
At any time, you may unsubscribe from this free service by clicking the link provided at the bottom of each information email. Additionally, you can exercise your rights to access, rectify, delete, object, restrict processing, and request data portability, where applicable under the relevant regulations, by contacting Valid at trustedconnectivity@valid.com.
Our locations
Spain
Avenida de Manoteras, 20
Edificio Tokyo – Planta Baja
28050
Madrid, Spain
Singapore
67 Ubi Avenue 1,
Starhub Green #06-01
Singapore 408942
Present in more than 15 countries