
The rapid global adoption of eSIM has introduced a significant operational burden for mobile operators due to system fragmentation. While the Device Entitlement Server (DES) remains a critical capability for 5G and wearable services, deploying it as an isolated silo is no longer sufficient to meet the instant connectivity standards expected by today’s subscribers. In the current landscape, the technical gap between profile download and effective service activation directly impacts an operator’s profitability. This whitepaper provides a comprehensive framework for evolving your digital architecture, enabling the transition from a standalone entitlement model to a fully orchestrated ecosystem that synchronises decision-making with execution. This guide reveals how to reduce integration effort by 30% and ensure your infrastructure is prepared for the next phase of telecommunications evolution.
For digital transformation leaders, establishing a Single Pane of Glass is a fundamental requirement for achieving operational excellence. Without this capability, technical teams lack the necessary visibility to identify why a specific device failed to complete its activation, leading to increased support costs and a degraded user experience. This whitepaper analyses how an integrated orchestration layer—such as Valid’s SM-Connect—oversees the end-to-end eSIM lifecycle in real-time. By unifying the workflows between your BSS/OSS, the DES, and the SM-DP+, you eliminate provisioning opacity, allowing for proactive management and a 40% improvement in activation success rates.
Maturity within the eSIM ecosystem is defined by the ability to scale operations while maintaining technical efficiency. As operators move towards more sophisticated network models, interoperability under global standards (GSMA TS.43) becomes a pillar of competitiveness. This document outlines the roadmap from basic entitlement to advanced orchestration, allowing operators to manage connectivity outcomes rather than managing technical components individually. Access this analysis to discover how leading operators are consolidating their connectivity platforms to ensure long-term scalability.
The Role of the Entitlement Server
Architecture & Standars
From Authorization to Business Value
Why DES Alone is Not Enough
The Orchestration Model
Operational Governance & Observability

To learn more about Valid’s Entitlement Server solution, please visit our product page.
In order to make a significant difference and bring a real benefit to our environment and planet, Valid decided to create, together with Plastic Bank, an environmental compensation program.
Plastic Bank is a social enterprise empowering a regenerative society. They build ethical recycling ecosystems in coastal communities and reprocess the materials for reintroduction into the global supply chain as Social PlasticTM.
Their collectors receive a compensation for the materials they collect which helps them to provide basic family necessities such as groceries, cooking fuel, school tuition, and health insurance.
Their certified blockchain platform secures the entire transaction and provides real-time data visualization – allowing for transparency, traceability, and rapid scalability.
With this goal, Plastic Bank is relying on companies like Valid to support the collection process of the plastic in order to:
Mitigate the impact of many corporations and potentially reduce, offset or decrease the plastic footprint of their operations.
Improve the social and economic situations in different regions of the world by creating job opportunities through plastic waste collection.
Supports environmental stewardship and circular economy.
Avenida de Manoteras, 20
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Avenida de Manoteras, 20
Edificio Tokyo – Planta Baja
28050
Madrid, Spain
67 Ubi Avenue 1,
Starhub Green #06-01
Singapore 408942